The art of listening to support someone

Welcome to the 97th episode of the award-winning Diverse Minds podcast! It’s the beginning of the month of July, and the theme for the month is myth-busting. So we’re going to be kicking off by talking about the art of listening to support someone in mental distress.

Listen to the episode

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In today’s show on the art of listening

Why I decided to make an episode on the art of listening to support someone. [00:59]
How communication is important in the workplace. [01:51]
What is active listening and how it’s different from listening? [02:12]
The different components of active listening. [04:45]
Examples of listening exercises I do in some of my training sessions. [09:27]

Quotes about the art of listening

By making time and showing kindness, listening is more powerful than you can ever know.
People are just not listening deeply. They like to jump in with their own perspectives, and are simply over keen to give advice.
Communication is fundamental in the workplace and active listening forms part of this.
Active listening is a holistic process which is the active involvement on behalf of the listener.
If someone doesn’t want to give you the full story or talk straight away, you can always say, whenever you’re ready to talk, I am here to listen.